Facebook API changes affecting groups – April 2024
There is an upcoming Facebook (Meta) API change that affects all users displaying group posts through a connected Facebook Groups source in the Custom Facebook Feed plugins. This change affects both...
View ArticleHow to add support for Smash Balloon GDPR setting in unsupported GDPR plugins
How does automatic GDPR plugin integration work in Smash Balloon’s plugins? Smash Balloon’s plugins include an automatic integration with several popular supported GDPR cookie plugins to show a...
View ArticleManually Connect your Facebook Account using an Access Token.
Unfortunately, due to changes in Meta/Facebook’s data protection policies, we are no longer able to offer our tool for retrieving an access token to manually connect a Facebook Page. If you are setting...
View ArticleHow to resolve no audio for videos in the Facebook Feed
What’s the Problem? Sometimes, when you use the Custom Facebook Feed Pro plugin to show your Facebook videos on your website, the videos might play, but the sound is missing. This often happens because...
View ArticleHow to delete all Facebook Feed platform data
To delete all of your Facebook platform data (connected accounts, cached posts and images) please go to WordPress Dashboard > Facebook Feed > Settings > Advanced, find the Manage Data section...
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