My Facebook feed won’t load in an AJAX-enabled theme, page, form, or plugin
Some themes or plugins use a technique called AJAX to retrieve content after a web page has already been opened in your browser. Some examples of this are themes that switch pages without fully...
View ArticleHow to fix a blank or empty plugin interface
This guide will help you if you are facing an issue where the plugin interface or feed preview appears blank or empty, like in the example below. This problem often occurs due to content blocker...
View ArticleMy Facebook Group Feed is not updating – Permissions Error
Due to recent Facebook API changes, some Groups feed will not update if the “Professional Mode” feature is enabled in your Facebook account. To confirm your feed is affected by this issue, you can use...
View ArticleHow can I allow editors access to the Facebook plugin settings?
You can grant other user roles access to the Facebook Feed plugin settings and the ability to manage feeds by using a plugin such as User Role Editor and giving a role the cff_settings_pages_capability...
View ArticleWhere do I find the iCal URL for the Facebook Events Feed
Due to the recent Facebook API error that has not been resolved, we have created a workaround to get future events working properly. This requires an additional Calendar URL called iCal from your...
View ArticleHow to force CRON jobs to run on my server to update my feeds?
CRON jobs are like scheduled tasks for your website. They automatically perform specific actions at set times, such as updating content or fetching new feeds. If you are not seeing feed updates as...
View ArticleUsage Tracking in the Facebook Feed plugin
Learning how the Custom Facebook Feed plugin is being used helps us better understand our users and their website needs by looking at a range of server and website environments. This allows us to...
View ArticleFacebook API changes affecting groups – April 2024
There is an upcoming Facebook (Meta) API change that affects all users displaying group posts through a connected Facebook Groups source in the Custom Facebook Feed plugins. This change affects both...
View ArticleHow to add support for Smash Balloon GDPR setting in unsupported GDPR plugins
How does automatic GDPR plugin integration work in Smash Balloon’s plugins? Smash Balloon’s plugins include an automatic integration with several popular supported GDPR cookie plugins to show a...
View Article
